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Connect with your FTP client to the backup FTP to host. You can find the credentials in your easyname Control Panel under [My hosting] -> [Backup] or on the [Datasheet].
Then you can choose between the following backups, by selecting the appropriate folder. The folders are named with date and time. The time is in UTC.
Now you will find a whole copy of your webspace, which was created at the time described above, depending which folder you chose.
In the folder you can navigate to the desired files / folders and download them with your FTP client.
In the subfolder / db_dumps / you will find all database backups, which are provided in the form of SQL dumps (for example, u11111db1.sql.gz). These can be downloaded to your computer when needed via FTP client.